Refund Policy
At ArbiScans.com, we strive to provide high-quality crypto arbitrage signals, automated trading bots, and other related services. This Refund Policy explains the circumstances under which refunds may be issued.
Contact
If you experience any issues regarding payments or require a refund, please contact our support team via our Telegram assistance bot or email at info@arbiscans.com. We will assist you promptly.
Refund Options
- Partial Refund: For annual subscription plans, you may request a partial refund for the unused portion of your subscription. The unused period is calculated from the date of the refund request and rounded to the nearest full month. Discounts applied at purchase will not be considered in the refund calculation.
- Currency: Refunds are issued in the same currency used for payment or its market equivalent. Payments made with cryptocurrency are non-refundable.
- Payment Fees: Any transaction fees charged by your payment provider during the refund process are the responsibility of the subscriber and will not be covered by ArbiScans.com.
- VAT: European Union Value Added Tax (VAT) is not refundable for periods already used.
- Non-refundable Plans: Short-term plans (1 or 6 months), including Test, Business, Platinum, Enterprise, and GURU subscriptions, are not eligible for refunds.
Notes
Refunds are handled case by case. ArbiScans.com reserves the right to approve or deny refund requests at its sole discretion. Always ensure you review the subscription terms before purchase.